Privacy Policy – OPA Hostel Milfontes
At OPA Hostel Milfontes, we respect your privacy and are committed to protecting the personal data of our guests, visitors, and website users.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website OPA Hostel Milfontes, contact us, or stay at our property.
1. Data Controller
OPA Hostel Milfontes
Rua Antonio Marques 10 B
Vila Nova de Milfontes, Portugal
Email: myopa1898@gmail.com
Phone / WhatsApp: +351 926 473 223
2. Personal Data We Collect
We may collect the following categories of personal data:
- Full name
- Email address
- Phone number
- Booking details
- Stay information
- Identification details where legally required
- Messages sent through forms, email, WhatsApp, or phone
- Technical website data such as IP address, browser type, and device information
3. How We Use Your Data
We process your data for the following purposes:
- To manage reservations and guest stays
- To respond to enquiries and customer service requests
- To communicate before, during, or after your stay
- To comply with legal obligations in Portugal, including guest registration requirements
- To improve website functionality and security
- To manage complaints, incidents, or disputes
4. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Performance of a contract (booking and accommodation services)
- Compliance with legal obligations
- Legitimate business interests
- Consent, where required
5. Bookings Through Third Parties
If you make a reservation through third-party platforms such as Booking.com, your personal data may also be processed according to their own privacy policies.
We recommend reviewing the privacy terms of those platforms.
6. Guest Registration
Under Portuguese law, accommodation providers may be required to collect and submit guest identification details through official or authorized registration systems.
Where this applies, required data is processed only for legal compliance purposes.
7. Data Sharing
We may share your data only when necessary with:
- Public authorities and regulatory bodies
- Booking platforms
- IT and hosting service providers
- Payment processors
- Guest registration systems required by law
We do not sell your personal data.
8. Data Retention
We keep personal data only for as long as necessary to fulfill the purposes described in this policy, and for any legally required retention periods.
9. Your Rights
Subject to applicable law, you may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of data
- Restriction of processing
- Objection to processing
- Data portability
To exercise your rights, contact: myopa1898@gmail.com
10. Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, loss, or alteration.
11. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised date.
13. Contact
For privacy-related enquiries, please contact:
OPA Hostel Milfontes
Rua Antonio Marques 10 B
Vila Nova de Milfontes, Portugal
Email: myopa1898@gmail.com
Phone / WhatsApp: +351 926 473 223